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MANAGED SERVICES

Enterprise applications and workloads running successfully in the cloud require a fresh mindset and different level of expertise than supporting traditional data centers environments.Management_Support

Why choose an expert for dedicated support and maintenance for your environment?

  • Deploying your solution on the AWS Cloud is only the beginning
  • Making sure your applications are running efficiently and addressing issues proactively is one of the most crucial aspects of successfully using the cloud
  • With the amount of chains, links and moving parts present in a system, deployments are liable to fail if not properly monitored, proactively diagnosed and carefully maintained. Even in a fully automated environment management and maintenance is still required
  • Over time your needs will change and so should your deployment
  • Thus, if the first step to a successful cloud presence is good architecture, the second is proactive operations and constant support

Why choose TriNimbus?

  • If you’re looking for a reliable partner, one who understands what’s possible in the cloud - TriNimbus has the experience and expertise in Amazon Web Services to support and guide you as your organization takes advantage of the many opportunities it presents
  • With a fresh perspective, born in the cloud, we natively understand what is takes to run complex workloads in an environment with vast scale, high availability, fault tolerance and multiple times more tools and options
  • Our deep knowledge of our customers environments coupled with intense monitoring practices and tools allow us to be proactive and respond quicker being a valuable part our customers operational and development teams
  • We use our extensive software engineering and architecture background to dive deep, making recommendations and troubleshooting at every technical layer all to ensure our customers success

We provide high quality management, monitoring and support plans for our clients to help:

  • Go Deep: Unlike typical IT support we go beyond managing the operating system and ensure the system is operating at all levels from applications, database, middleware, OS and networking.
  • Meet your uptime guarantees: We are responsible for the operations of your AWS environment working with you to ensure high availability to meet your users requirements. Making use of AWS’ in-house and ecosystem of tools we combine them with best practices protocols and ensure that your environment is up and running
  • Quicker resolution times: We have a deep understanding of your environment and workloads coupled with our software engineering background producing more effective support
  • Available 24/7/365: Our experienced team is able to engage to resolve issues in as little as 15 minutes
  • Proactive monitoring and response: We set up systems to your AWS environment that helps us preemptively mitigate risks and quickly respond to performance or functional issues
  • Scheduled backups: We carefully account for and create failsafes so that your data is always protected
  • Disaster Recovery: Using AWS multiple regional data centres we ensure business continuity in place with the appropriate RTO and RPO to meet your requirements
  • Preventive maintenance: As a part of our policies and process we provide software patch updates for all the systems and tools involved in the infrastructure
  • Quarterly reviews of your bill and business: In addition, you receive the benefit of a result oriented approach through a match of your cloud utility to your business

TriNimbus = Dedicated Management and Support:

If you want a team of dedicated, experienced engineers to proactively address your customized performance and functional issues, work along side your team and provide on-going maintenance, chat with one of our Solutions Architects at 1.888.673.5873 or contact us, today.

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