Many of us as software engineers have lived and breathed building applications and understand how difficult it is to put something in production and appreciate the struggle to innovate at a rapid pace while delivering reliable quality service to customers at the same time.
At TriNimbus, we're excited to help organizations successfully deliver projects. We bring our experience to lead you through the challenges of productization and love working with customers to continually improve their products and operational processes by adopting the principles of DevOps, reaping the benefits of continuous delivery and reducing the cost associated with such a change.
In our approach we like to think of DevOps as a paradigm that allows businesses to integrate their organization around the core agile principles of collaboration, iterative improvements and feedback loops.
DevOps is a small word with lots of meanings. Being core to our practice we have a lot to say about DevOps and how we’ve helped our customers successfully transform their culture, speed up delivery but maintain reliability. We are recognized by AWS as leading DevOps partners continuing to deploy and operate many of our clients complex enterprise applications on AWS.
Learn more about how our DevOps Service has helped other organisations like yours.
Don’t feel like reading more, talk to us about your project today!
Change and stability are continually at odds in organizations IT. Operations demand stability, where developers strive for change. Customers want more features faster, and expect access to everything wherever they are. And strategically your organization needs to move faster and faster.
Traditional IT and software development approaches has favoured batching changes and improvements into sometimes elaborate approval processes. These processes also separated expertises, as Developers touched code while System Administrators ensured the pipes were big and smooth enough for the data. While slow, the process seemingly provided a stable, safe way to deliver improvements and changes to critical parts of a product or IT infrastructure.
We don’t live in that age anymore. With the advent of the cloud you can have a continuous delivery of changes, improvements and product to customers while remaining stable, automated and fast; bringing the cost of DevOps down while making it easier to use new tools which are tough to do in the world of hardware and virtualization. We are no longer constrained by a system that views many changes and growth as unattainable or inherently unstable. And we are freed by the ability to code, version and test infrastructure like we would when building an application.
Welcome to the age of DevOps.
How DevOps can Help Your Organization, Today
DevOps requires a fundamentally different way of looking at architecting, deploying, and maintaining your applications and IT infrastructure (and product if you are a SaaS company). This means your organization must become proficient in dealing with change, uncertainty and experimenting with new ideas. This is nothing short of a cultural transformation or reorganization, the benefits of which far outweigh the pains which the change will inflict. Benefits include:
- Faster Releases: Put smiles on your customers’ or users’ faces with a new features they’ve been asking for
- Fewer Failures: Fewer failures lead to increased stability. Make sure your applications are highly available
- Faster Recovery: Recover from failure much faster. Failures happen, therefore, design your systems and processes for them
- Shorter Lead times: Employ shorter lead times to make changes. Be proactive and deliver value faster to the business and your customers sustainably and cost effectively
- More Resources: Free up resources to focus on new strategic initiatives that would not otherwise be possible
- 24/7 Availability: Benefit from 24/7 availability without any additional overhead
We have a diverse set of experience architecting network security all the way to building continuous delivery pipelines for large complex applications and workloads. We combine our deep expertise on the AWS platform and software development background to provide you with the opportunity to take advantage of this new functional area.
What DevOps is to us and our customers
More than a set of tools or technology fix:
To us, DevOps is not simply a set of tools around provisioning, configuration management and code deployment - it defines practices and disciplines that bring structure to the collaboration between the product development and IT operations teams and shortens the path for feedback to flow both ways from feature ideas to production operations and vice versa. The value we bring to our customers is in our ability to identify, model and implement the processes needed to support those practices - more often than not we do automate those processes, of course, but thinking only of DevOps as infrastructure automation is not a useful perspective. Really it’s core to business and management practices and not a technology fix.
Automation made accessible and cost effective:
Being a technology company we naturally like to use technology in implementing and enforcing processes through automation. Using our sharp focus and expertise on AWS allows us to take advantage of the platform’s dedication to deliver a broad spectrum of tools that make such automation cost effective and accessible to many organizations. We love that and continue to educate our customers on the value of investing in embracing DevOps when they choose to deploy their applications in AWS.
Team Integration and Implementation at its best:
From traditional IT organizations starting simple by automating the provisioning of their DR environments to large scale SaaS providers looking at ways to leverage automation to reduce the complexity of managing their environments and adopting the principles of continuous deployment and operations, we work best when integrating our team of solution architects and engineers with the customer’s development and IT operations teams to tackle the requirements ahead of us and implement the best solutions possible to allow those teams to add strong value to their business.
What we do to help our customers
Requirements and Roadmap Delivery:
We start the collaboration with our customer by making all requirements visible and making sure everyone is clear how those requirements can still meet key business expectations - from development lifecycle, to quality goals, IT best practices and compliance non-negotiables. We make it a point that all stakeholders need to buy in to the reasons of why we’re going through this process and build a roadmap for implementing solutions (incrementally if needed) to bring the change and put the technology to support a disciplined application of the DevOps practices.
The next step is to understand the current software architecture and design a deployment that meets the requirements for fault-tolerance, high availability, scalability, security, compliance and cost. Many of our solution architects and engineers are senior software engineers and architects and are able to gain a deep understanding of the software architecture and identify technical debt that can potentially bring risk to adopting the given deployment design. To counter this we work closely with the application development team to define a roadmap for them to address that debt while we identify solutions that allow us to iterate over the deployment until all requirements are fully satisfied.
Continuous Delivery Modelling:
Before moving into implementation, we go through a detailed design process for what we call continuous delivery modelling. During this phase we identify and model all of the processes relation to the product operation - from dev to test to prod - and define how those processes should be automated into a common continuous deployment/delivery (CD) pipeline that integrates with or is an extension of the continuous integration (CI) toolchain. When customers have no CI process in place, we work closely with their teams to understand their software development process and help them realize the benefits of adopting CI as part of that process. At this point we’re either able to bootstrap this process by building the first CI toolchain for them or support their engineers to start addressing the minimum requirements for the CD pipeline by implementing dependency management, packaging builds and artifact repositories to be used in the CD process.
Technology Selection and Validation for Implementation:
Finally, we go through the process of technology selection and validation and either help our clients implement the designed CD pipeline or bootstrap the implementation for them by using our engineers proficient in the selected tools to build and document the pipeline for them and help train their staff to use it in the ongoing development and operations processes. Many of our clients prefer an ongoing support model and they hire TriNimbus to provide ongoing DevOps services using the pipeline we build for them.
Next step: Continuous Operation
The problem with focusing on the continuous delivery pipeline is that it is easy to miss many important aspects of the operation. Do we need shared or isolated deployment infrastructure (e.g. Salt Master) per environment? How about infrastructure providing operational support (e.g. log analytics)? What about backups? System hotfixes? How do we keep the non-application infrastructure up to date? How do we monitor everything? How do we gain visibility into the cost per environment?
At TriNimbus, we make sure that our customers understand the full scope of all of the services that comprise and support their application and we work with them to come up with processes that are aligned with the expected lifecycle for each service. We call this process continuous operations as it extends DevOps and the concept of continuous delivery to the full scope of all environments and services.
If you have achieved a complete control of the full operations and taken advantage of cloud concepts like self-healing, auto-scaling, etc. the next leap is to aim for zero downtime delivery to your services. It is moot to even consider this without automation but automation alone is not enough to achieve this level of true continuous operations. We at TriNimbus know first hand how difficult can this be and the impact it has on an organization - everything from product planning, development, testing, deployment and operations has to embrace a disciplined approach to how changes are delivered to the production environment and practice change constantly.
Having the tools that make that process go smoother, allows you to validate changes faster, recover from failures quickly and learn how to improve is a big part of the solution and we’ve been able to bring solutions to customers to help them move towards this goal. However, the real change is internal and having a trusted partner to lead you through the process and share all of their knowledge to help you deal with challenges is empowering.
We get a real kick when we see our customers make steps towards this goal and get excited from successfully applying changes instead of fearing them.
TriNimbus = Expert DevOps Solutions
At TriNimbus, we find the right solution to help your organization ride the next curve of IT Management and Infrastructure. If you want to utilize our DevOps solutions and services, chat with one of our Solutions Architects at 1.888.673.5873 or contact us, today.